ROLE:

Be the point of contact for players, parents, coaches and club officials to take incidents that need reporting

RESPONSIBILITIES:

• Keep a detailed log book of dates, times, locations and specifics of conversations that he/she has held with members of the club.
• Be clear and fair, working through the WFNC Complaints Resolution Process.
• The Welfare Officer must understand mandatory reporting.

NEXT STEPS:

If the problem relates to an issue outside the scope of their qualifications – the WNFC Club Welfare Officer must

• Inform the WFNC committee of the issue
• Detail all findings that have been entered into the log book to the committee aS deemed appropriate.
• The WFNC Committee determines if the issue is a Moral Obligation or a Legal Obligation and progresses forward.
  • MORAL – The WFNC Committee then has the opportunity to obtain assistance from the CMFNL to be a mutual mediation process
  • LEGAL – The WFNC will report the issue to the relevant Authority.